Sunset Palms

📦 Shipping Policy

• Processing Time: Orders are prepared and shipped within 3–5 business days unless otherwise noted.

• Shipping Methods: We ship using USPS, UPS, or FedEx depending on the size and weight of your order.

• Rates (are subject to change and vary):

  • Single Item (e.g., one 20 oz tumbler): Flat rate of $12

  • 2–3 Items: Flat rate of $22

  • 4–8 Items: Flat rate of $30

  • Local Pickup: Free option available for nearby customers

• Combined Shipping: Multiple items will be packaged together whenever possible to reduce costs.

• Customer Responsibility: Shipping charges are non-refundable. Buyers are responsible for return shipping costs if applicable.

• Tracking: A tracking number will be provided once your order has shipped.

📜 Return Policy

• Custom/Personalized Orders: We do not accept returns or refunds on custom or personalized items.

• All Sales Final: All purchases are considered final.

• Damaged Items: Refunds or replacements will only be issued if an item arrives damaged.

  • A clear photo of the damage must be provided within 7 days of delivery.

  • All damaged items must be returned before a refund or replacement is processed.

  • Once verified, the buyer will receive either a full refund or a replacement of the exact item.

• Shipping Charges: Shipping fees are non-refundable. Return shipping costs are the responsibility of the buyer and will not be covered by the seller.

🥤 20 oz Skinny Tumblers

✨ Product Details

• Capacity: 20 oz (perfect for hot or cold drinks)

• Material: Double-wall stainless steel for durability and temperature retention

• Design: Slim, lightweight, and easy to grip

• Lid: Clear, slide-top lid to prevent spills

• Straw: Reusable straw included

• Finish: Smooth surface ideal for custom designs, sublimation, or vinyl wraps

🌟 Features

• Keeps drinks hot up to 6 hours and cold up to 12 hours

• Fits most car cup holders

• Sweat-proof exterior (no condensation)

• Eco-friendly and reusable

• Dishwasher safe (top rack recommended)

🎨 Customization

• Available with personalized designs: names, quotes, sports themes, military graphics, and more

• Perfect for gifts, keepsakes, or promotional items

• Each tumbler is hand-prepped and quality-checked before shipping

📦 Shipping & Packaging

• Each tumbler is shipped in a protective box with padding to prevent damage

• Average shipping cost: $12 per tumbler (calculat4ed and sent in invoice)

• Local pickup available

💡 Suggested Uses

• Daily hydration companion

• Personalized gifts for birthdays, holidays, or special occasions

• Team spirit cups, commemorative events, or business branding